RETURNS AND EXCHANGES
You can always return your product within 60 days from date of delivery for any reason.
1. Return/Exchange formFor returns only
If you are only returning products and not exchanging any, you simply send back the receipt you received with your order. In the receipt you check the box next to each product you are returning. If you want to have a receipt to keep, we can email you a new printable copy.
If you want to exchange one or several products in your order, the fastest and easiest option is to simply place a new order for the products you want and perform a normal return, as described above, for the products you do not want to keep. If you prefer to process the return and exchange in one go, we would be happy if you can print our exchange form and send together with the returned products.
2. Address for returns
European Business Centre
6 Thornes Office Park
☞ Remember to send the receipt or exchange form together with the products you wish to return ☜
3. TIME FOR PROCESSING REFUNDS AND EXCHANGES
After you have sent us your products, please allow for 3 weeks until your money is back in your account or new products are shipped to you.